Thank you for
shopping with PCDIY. We appreciate your business
and will try our very best to make your shopping
experience with us a pleasant one.
avoid any misunderstandings please read our
Conditions of Use and Shipping & Returns
policies prior to making your purchase online or
just drop us an email. We will be glad to answer
any questions you have.
FOR MONITORS, PRINTERS, NETWORK &
Please note that most of the
above listed items carries a manufacturer
warranty. Please check warranty card, product
manual of item or manufacturer web site for
Please understand that
because PCDIY is not an authorised service
centre, we are unable to perform warranty on
those items. We still have to send items back to
It is therefore quicker for
you to deal directly with the manufacturer. Also
note that most manufacturers provides pickup and
delivery service in major metropolitan
WARRANTY @ PCDIY
items purchased from PCDIY carries a 1 Year
Return To Base warranty, unless specified
otherwise or additional warranty is purchased or
manufacturer provides additional
Please note that you will be
responsible for shipping item back to us. If
item is faulty and when warranty is completed,
PCDIY will ship item back to
Note that some items do carry
additional warranty from manufacturer and PCDIY
will cover 1 year of the warranty.
Please contact manufacturer after 1 year
of purchase. However, PCDIY will be able to
assist you to send item back for warranty. You
will be responsible for postage both ways and/or
any possible service charges.
WARRANTY IN 3 SIMPLE
For all online purchases, please
contact us and request for a warranty
authorisation before sending any items back to
us for warranty.
1. EMAIL us at
email@example.com and include the
- Subject: WARRANTY
- Invoice No.:
- Your Name:
- Description: "Please describe
issue in detail"
2. RA NUMBER issued.
- We will issue you with a RA number once
warranty is accepted.
- Please quote this RA
number for any future correspondence.
PACK & SEND
- Please pack item in safe
packaging (we are not responsible to any damages
caused during transit)
- Send item back to
- Address will be provided when we issue
you a RA